Last Updated Date: [02-Apr-2024]
At Jagdamba Caterers, we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the rights you have regarding your personal data.
1. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
Order Information: Details about the catering services you have ordered, including event dates, preferences, and special requests.
Payment Information: Billing address and payment details. (Note: We do not store your payment card details; they are processed securely by our payment gateway.)
Communication Data: Any communication you have with us, including emails, messages, and feedback.
2. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery: To provide and manage our catering services, including processing orders and managing bookings.
Customer Support: To respond to your inquiries, requests, and feedback.
Marketing and Promotions: To send you promotional materials, special offers, and updates about our services (you can opt-out at any time).
Legal Compliance: To comply with legal obligations and protect our legal rights.
3. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Data Encryption: Securing sensitive information during transmission and storage.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Monitoring: Conducting regular security audits and updates to our systems.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: Third-party vendors who assist us in operating our business, such as payment processors and delivery services, provided they agree to keep this information confidential.
Legal Requirements: If required by law, to comply with a legal obligation, or to protect our rights and safety.
5. Your Rights
You have the following rights regarding your personal data:
Access: To request a copy of the personal information we hold about you.
Correction: To request corrections to any inaccurate or incomplete personal information.
Deletion: To request the deletion of your personal information, subject to certain conditions.
Opt-Out: To opt-out of receiving marketing communications from us.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Jagdamba Caterers
130, Shiv Parvati Colony, Jijamata Chowk, Bharatmata Housing Society,
Walhekarwadi, Sector No. 30, Nigdi, Pimpri-Chinchwad, Maharashtra 411033]
Pune, Maharashtra
+91 9371256161
jagdambacaterers77@gmail.com
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
